They work closely with all the leading car and motorcycle manufacturers to constantly improve and develop cutting edge lubricant technology. From a vintage car to a state-of-the-art motorcycle or performance car, Castrol have got the right oil to suit your needs. We sell the most comprehensive range of quality and specialist oils for Cars and Bikes anywhere in Europe. Unmatched Expertise, unrivalled Choice and great Value for money are what make Opie Oils the market leader. Delivery: Why do Castrol charge for delivery? Oil can weigh quite a lot, so we have to charge for delivery.
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They work closely with all the leading car and motorcycle manufacturers to constantly improve and develop cutting edge lubricant technology. From a vintage car to a state-of-the-art motorcycle or performance car, Castrol have got the right oil to suit your needs.
We sell the most comprehensive range of quality and specialist oils for Cars and Bikes anywhere in Europe. Unmatched Expertise, unrivalled Choice and great Value for money are what make Opie Oils the market leader. Delivery: Why do Castrol charge for delivery? Oil can weigh quite a lot, so we have to charge for delivery. To help you work out costs, a litre of oil weighs around a kilogram. How long will it take for my order to arrive? As soon as we receive your cleared funds via PayPal Monday to Friday we aim to send your order out within one working day and delivery should then take place within 7 working days Monday to Friday.
Some of our products are special order items, which means delivery may take a little longer. Unless delivery times are mentioned in the product description we will get in touch to let you know when to expect delivery. Which Courier do you use? Orders to UK destinations are sent by courier and should arrive between 8am and 6pm. If yours is a smaller order we may send it by Royal Mail.
If you are out our courier will try to deliver again on the next working day and will leave a card to confirm this. If your item is sent by Royal Mail and nobody is present at your home to accept your delivery, a card will be left and your package will be held at your local Royal Mail depot for collection.
Please ensure someone is present to sign for it. Please note that Royal Mail services are not tracked and do not have a tracking number. We cannot deliver to PO boxes, university campuses and military bases.
Returns: We want you to be entirely happy with your order. Simply get in touch with us to obtain one. Our cancellation policy does not affect your rights when we are at fault, e. In accordance with distance selling regulations you can cancel your order before delivery, and up to 14 working days after you receive it. Please message us through ebay for a full refund of your money, including the original postage charges through PayPal, within 30 days.
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when returning items. Please ensure you take out appropriate insurance cover. Faulty Goods If there is a problem with the goods please contact us to discuss this and enable us to put things right for you. If the goods are found to be faulty within a reasonable time after delivery, you can reject them and claim a full refund.
If a fault is found later or if you delay in making your complaint you will still be entitled to a replacement. If a replacement is not available, you may be able to claim part or full refund of your money. We cannot accept responsibility for extra charges or loss incurred if a product is the wrong specification or does not give the desired results.
Our liability is limited to the price paid for the goods only. Making a Return We can accept returned goods in the following circumstances: If we have sent incorrect goods i. Under any circumstance within 14 days of you receiving the goods. This is your right to cancel under the Consumer Protection Distance Selling Regulations In any of the above circumstances, we will refund the cost of all monies paid, including the cost of the postage you paid for us to deliver the goods to you.
We will also refund the cost of return postage to us in the case of a, b and c above Please note: If you are cancelling your contract with us under the Consumer Protection Distance Selling Regulations, you must return the goods to us at your expense.
Always obtain proof of delivery, and in the case of larger orders, consider obtaining insurance against loss. You must obtain a Returns Authorisation Number before returning any goods. Please note, failure to follow the above returns procedure may cause delay in your return, exchange or a refund.
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